Corporate IT.

Job Description

As a Corporate IT and Internal Helpdesk, you will be responsible for building, operating, and improving our internal IT environment. This is a crucial position that supports our creative production teams, contributing to daily operational efficiency and the stability of our systems.

Key Responsibilities

  • Device Management: Kitting, initial setup, and ongoing maintenance of PCs and various devices.

  • Procurement: Ordering and inventory management of devices, including PCs, peripherals, and accessories.

  • Infrastructure Improvement: Identifying inefficiencies and proposing practical improvements for internal systems and networks.

  • License Management: Managing licenses and subscriptions for software and SaaS products.

  • Account Administration: Managing user accounts across internal services and platforms.

  • Network Administration: Maintaining the internal LAN network, including basic equipment setup and coordination of cabling or vendor support when needed.

  • Security: Applying best practices for access control, data protection, and prevention of information leakage.

Requirements

  • Business-level Japanese skills or higher

  • Experience providing internal IT support or helpdesk services in a business environment.

  • Practical experience setting up and maintaining PCs, peripherals, and user accounts.Basic working knowledge of networks, hardware, and common business IT tools.

  • General understanding of IT security principles and safe handling of company data.

  • Ability to communicate clearly and professionally with non-technical stakeholders.

Nice to Have

  • Experience working in creative, video production, or game development environments.Familiarity with Adobe, Autodesk, or similar creative software.

  • Experience handling specialized or role-specific hardware requirements.

  • Experience managing game development equipment (e.g., development kits or consoles).

  • Knowledge of PC assembly or custom system configuration.

  • Exposure to version control systems or development environments.

  • Experience proactively proposing IT environment improvements or operational efficiencies.

Base Salary

  • Salary is based on qualifications and experience.

Remuneration & Work Conditions

  • National Health Insurance and Pension support (社会保険)

  • VISA Sponsorship for foreign applicants

  • 40-hour workweek, flexible hours

  • Paid Holidays + Public Holidays

  • Paid commute (by public transport)

  • Japanese language classes (subject to workload)

    • Office location:
      7F NTF Takebashi Building, 3-15 Kanda Nishiki-cho, Chiyoda-ku, Tokyo
      From the nearest stations:
      Subway Takebashi station 7 min. walk
      Subway Jimbocho station 5 min. walk
      Subway Ogawamachi station 10 min. walk
      Subway Shin-ochanomizu station 10 min. walk
      Subway Otemachi station 10 min. walk
      JR Kanda station approx. 13 min. walk

Vacation and Holidays

  • Saturdays, Sundays, and national holidays

  • Year-end and New Year holidays

  • Summer holidays

  • Paid vacation

  • Marriage, bereavement

  • Maternity leave before and after childbirth

  • Childcare leave

  • Nursing care leave

Benefits

  • Reimbursement for transportation expenses

  • Medical checkups

  • Congratulatory and condolence payments

  • Retirement allowance

  • Employee discount for products on our e-commerce site

  • Beer Day (In-house lecture from prominent industry figures)

  • Movie viewing allowance

  • Company support for visiting museums

  • Company support for attending lectures and seminars

  • Company support for certification acquisition and examination fees

  • Japanese lessons for non-Japanese employees (in-house / occasional)

Other

  • Bonuses available, paid twice a year based on performance (full-time employees only)

  • Wage revision once a year, based on evaluation and performance

  • Retirement plans/severance packages available

  • Health insurance, employee pension, unemployment insurance, worker's compensation insurance

  • No dress code. There are no restrictions on hairstyle or hair color. Aside from Japanese many of our team members speak English.

If you are interested in applying, please submit your resume/CV and portfolio (art-related positions only) using the button below.
*Portfolios should include the URL of a website where they can be viewed or a data-sharing service.

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